Shoptiques + Carly'z Craze: "I'd Never Go Back To My Previous POS"

This Teaneck, New Jersey, boutique owner couldn't believe how quickly her staff acclimated to her new system.

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Carly'z Craze is a fun and fashionable boutique in Teaneck, NJ, for girls, teens, and women that caters to the shopper who wants to dress modestly while keeping up with the current trends. Here, owner Alene Brodsky Bloom explains how Shoptiques helped modernize her business--and what’s she’s looking forward to in 2020.

"My staff and I were using Lightspeed mainly for its data entry and inventory features. Although it wasn’t a completely intuitive system, I wasn’t looking to switch. We had the basics down, and it was all we needed to run the business.

When Shoptiques approached me, I was impressed that the company focuses on clients just like me: small boutique owners. Lightspeed is a much bigger operation, but I appreciated that Shoptiques knew my industry so well. This is just for boutiques. My interest got real when they told me about the live, hands-on training. We never had anything close to that with our previous system.

We received a dedicated Account Manager. She and her assistant came in-store to set up all of our hardware and train the staff. We were up and running and completely on our own in just a few days! And our Account Manager was (and still is) always just a phone call or email away when we had a question or needed help.

I can’t believe how user-friendly the system is - it took me by surprise. This POS is doing exactly what I need it to do and all of my employees have taken to it like a fish in water. They use every feature in the system and actually enjoy working in it. We especially appreciate features like inventory management, quick customer purchase history lookups, and the ease of scanning purchases.

My next goal is get our ecommerce running with Shoptiques. We are looking forward to expanding our online presence, increasing our customer base, and boosting our profit."

-Alene, owner

"This system is doing exactly what I need it to do and all of my employees have taken to it like a fish in water."

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